Safety first
Make sure no one is near standing water with electrical outlets, appliances or cords. If you can reach the panel safely, turn off power to the wet area. If not, stay out and call for help.
Stop the water
Shut off the main valve if a pipe or appliance is leaking. If rain or a roof leak is the source, cover openings if you can do so safely.
Photograph and video
Record the damage before you move things. Photograph the source, the water line and wet belongings.
Remove what you safely can
Lift small items, rugs and furniture off wet floors. Place foil or blocks under furniture legs. Remove wet items that are easy to carry.
Call for help
Call us and your insurance company. Early drying makes a big difference, and we can start planning from your photos.
What to avoid
Do not use a household vacuum on water, do not run ceiling fans in wet rooms with sagging ceilings and do not turn on the HVAC if water is in the ducts. Do not use heat to dry hardwood.
Stay safe, stop the source, take photos and call early.
